How to Add Whatsapp Chat to Shopify (2024)

Introduction:

Hey there, WebSensePro community! Welcome back to another insightful tutorial video. In today’s session, we’re diving into a popular demand – adding a WhatsApp floating button to your Shopify store. This nifty feature not only enhances engagement but also allows your customers to connect with you directly via WhatsApp while navigating your online store. The best part? No additional apps or retainer fees are required! Stick around, follow the step-by-step instructions, and watch your store’s engagement levels soar.

How to Implement:

Accessing the Backend:

  • Log in to your Shopify backend.
  • Navigate to “Online Store” and click “Customize” on your chosen theme.

Locating the WhatsApp Section:

  • In the customization options, identify the section responsible for displaying the WhatsApp button.

Customizing WhatsApp Details:

  • Click on the WhatsApp section to access options for modifying the WhatsApp number and initial message.
  • Personalize the details to suit your preferences.

Adding the WhatsApp Floating Icon to Your Theme:

  • In the backend, click on the three dots and select “Edit Code.”
  • Create a new section named ‘wsbwhatsapp.liquid.’
  • Copy and paste the provided code (available in the video description) into the new section.
  • Save the changes.
<style>
  .wsp-whatsapp{
	position:fixed;
	width:60px;
	height:60px;
	bottom:40px;
	right:40px;
	background-color:#25d366;
	color:#FFF;
	border-radius:50px;
	text-align:center;
  font-size:30px;
	box-shadow: 2px 2px 3px #999;
  z-index:100;
  display: flex;
  align-items: center;
  justify-content: center;
}

.websensepro-whatsapp-icon{
  height:50px;
  width:50px;
}

@media(max-width:768px){
  .wsp-whatsapp {
    position: fixed;
    width: 50px;
    height: 50px;
    bottom: 20px;
    right: 20px;
  }
}
</style>
{% if section.settings.show_whatsapp %}
<a href="https://api.whatsapp.com/send?phone={{ section.settings.whatsapp_number }}&text={{ section.settings.whatsapp_msg }}" class="wsp-whatsapp" target="_blank">
  
<svg class="websensepro-whatsapp-icon" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" height="800" width="1200" viewBox="-93.2412 -156.2325 808.0904 937.395"><defs><linearGradient x1=".5" y1="0" x2=".5" y2="1" id="a"><stop stop-color="#20B038" offset="0%"/><stop stop-color="#60D66A" offset="100%"/></linearGradient><linearGradient x1=".5" y1="0" x2=".5" y2="1" id="b"><stop stop-color="#F9F9F9" offset="0%"/><stop stop-color="#FFF" offset="100%"/></linearGradient><linearGradient xlink:href="#a" id="f" x1="270.265" y1="1.184" x2="270.265" y2="541.56" gradientTransform="scale(.99775 1.00225)" gradientUnits="userSpaceOnUse"/><linearGradient xlink:href="#b" id="g" x1="279.952" y1=".811" x2="279.952" y2="560.571" gradientTransform="scale(.99777 1.00224)" gradientUnits="userSpaceOnUse"/><filter x="-.056" y="-.062" width="1.112" height="1.11" filterUnits="objectBoundingBox" id="c"><feGaussianBlur stdDeviation="2" in="SourceGraphic"/></filter><filter x="-.082" y="-.088" width="1.164" height="1.162" filterUnits="objectBoundingBox" id="d"><feOffset dy="-4" in="SourceAlpha" result="shadowOffsetOuter1"/><feGaussianBlur stdDeviation="12.5" in="shadowOffsetOuter1" result="shadowBlurOuter1"/><feComposite in="shadowBlurOuter1" in2="SourceAlpha" operator="out" result="shadowBlurOuter1"/><feColorMatrix values="0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0.21 0" in="shadowBlurOuter1"/></filter><path d="M576.337 707.516c-.018-49.17 12.795-97.167 37.15-139.475L574 423.48l147.548 38.792c40.652-22.23 86.423-33.944 133.002-33.962h.12c153.395 0 278.265 125.166 278.33 278.98.025 74.548-28.9 144.642-81.446 197.373C999 957.393 929.12 986.447 854.67 986.48c-153.42 0-278.272-125.146-278.333-278.964z" id="e"/></defs><g fill="none" fill-rule="evenodd"><g transform="matrix(1 0 0 -1 -542.696 1013.504)" fill="#000" fill-rule="nonzero" filter="url(#c)"><use filter="url(#d)" xlink:href="#e" width="100%" height="100%"/><use fill-opacity=".2" xlink:href="#e" width="100%" height="100%"/></g><path transform="matrix(1 0 0 -1 41.304 577.504)" fill-rule="nonzero" fill="url(#f)" d="M2.325 274.421c-.014-47.29 12.342-93.466 35.839-134.166L.077 1.187l142.314 37.316C181.6 17.133 225.745 5.856 270.673 5.84h.12c147.95 0 268.386 120.396 268.447 268.372.03 71.707-27.87 139.132-78.559 189.858-50.68 50.726-118.084 78.676-189.898 78.708-147.968 0-268.398-120.386-268.458-268.358"/><path transform="matrix(1 0 0 -1 31.637 586.837)" fill-rule="nonzero" fill="url(#g)" d="M2.407 283.847c-.018-48.996 12.784-96.824 37.117-138.983L.072.814l147.419 38.654c40.616-22.15 86.346-33.824 132.885-33.841h.12c153.26 0 278.02 124.724 278.085 277.994.026 74.286-28.874 144.132-81.374 196.678-52.507 52.544-122.326 81.494-196.711 81.528-153.285 0-278.028-124.704-278.09-277.98zm87.789-131.724l-5.503 8.74C61.555 197.653 49.34 240.17 49.36 283.828c.049 127.399 103.73 231.044 231.224 231.044 61.74-.025 119.765-24.09 163.409-67.763 43.639-43.67 67.653-101.726 67.635-163.469-.054-127.403-103.739-231.063-231.131-231.063h-.09c-41.482.022-82.162 11.159-117.642 32.214l-8.444 5.004L66.84 66.86z"/><path d="M242.63 186.78c-5.205-11.57-10.684-11.803-15.636-12.006-4.05-.173-8.687-.162-13.316-.162-4.632 0-12.161 1.74-18.527 8.693-6.37 6.953-24.322 23.761-24.322 57.947 0 34.19 24.901 67.222 28.372 71.862 3.474 4.634 48.07 77.028 118.694 104.88 58.696 23.146 70.64 18.542 83.38 17.384 12.74-1.158 41.11-16.805 46.9-33.03 5.791-16.223 5.791-30.128 4.054-33.035-1.738-2.896-6.37-4.633-13.319-8.108-6.95-3.475-41.11-20.287-47.48-22.603-6.37-2.316-11.003-3.474-15.635 3.482-4.633 6.95-17.94 22.596-21.996 27.23-4.053 4.643-8.106 5.222-15.056 1.747-6.949-3.485-29.328-10.815-55.876-34.485-20.656-18.416-34.6-41.16-38.656-48.116-4.053-6.95-.433-10.714 3.052-14.178 3.12-3.113 6.95-8.11 10.424-12.168 3.467-4.057 4.626-6.953 6.942-11.586 2.316-4.64 1.158-8.698-.579-12.172-1.737-3.475-15.241-37.838-21.42-51.576" fill="#FFF"/></g></svg>
</a>
  {% endif %}
{% schema %}
  {
    "name": "WSP - Whatsapp Button",
    "settings": [
      {
  "type": "checkbox",
  "id": "show_whatsapp",
  "label": "Show Whatsapp",
  "default": true
},
      {
  "type": "text",
  "id": "whatsapp_number",
  "label": "Please Enter Your Phone Number"
},
            {
  "type": "text",
  "id": "whatsapp_msg",
  "label": "Please Enter Your Msg"
}


    ]
  }
{% endschema %}

Integrating the Section into Your Theme:

  • Open the ‘theme.liquid’ file.
  • Scroll down to the bottom and, just before the ” tag, add the section name ‘wsbwhatsapp.liquid.’
  • Save the changes.

Finalizing Customizations:

  • Return to the theme customization menu.
  • Access the WhatsApp section and set your preferred WhatsApp number and initial message.
  • Save your customizations.

Preview and Enjoy:

Once you’ve followed these steps, preview your theme to ensure the WhatsApp floating icon appears on your store’s pages. Test it out by clicking on the icon, and voilà – your customers can now seamlessly connect with you through WhatsApp.

Conclusion: And there you have it, a quick and easy way to add a WhatsApp floating button to your Shopify store. We hope this tutorial has been helpful in boosting engagement on your platform. Don’t forget to drop a comment below the video, letting us know what else you’d like to learn.

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