How to Import Reviews to Shopify & Add Review Widgets?

Are you launching a new Shopify store with zero reviews? Or are you stuck with a clunky review app and want to switch? You’ve probably heard that social proof is the #1 factor in converting visitors into customers. But how do you actually get those crucial first reviews?

The truth is, no matter how great your product is, without validation from other customers, you are leaving sales on the table.

In this comprehensive guide, I’ll show you exactly how to solve this problem using the Trustoo AI Product Reviews App. This powerful tool not only lets you import reviews from almost anywhere but also gives you beautiful, customizable widgets—all for free to get started.

Let’s dive in and add that essential trust factor to your store.

Why Adding Reviews to Your Shopify Store is Non-Negotiable

Before we get to the “how,” let’s quickly recap the “why”:

• Builds Trust & Authenticity: Shoppers trust other buyers more than they trust your marketing.
• Provides Social Validation: It proves that real people are buying and enjoying your products.
• Significantly Boosts Conversions: A product page with reviews is far more likely to lead to a sale than one without.
• Reduces Purchase Anxiety: Answers potential questions and objections before they arise.

Step 1: Install the Trustoo AI Product Reviews App

The first step is to get the app installed on your store.

1. Visit the Shopify App Store and search for “Trustoo AI Product Reviews App,”
2. Click “Add app” and then “Install app.” The app will request the necessary permissions to integrate with your store.
3. Once installed, you’ll be taken to the Trustoo AI Product Reviews App dashboard.

Pro Tip: Trustoo AI Product Reviews App offers a robust free plan that includes sending 50 review requests, importing 20 reviews per product, and displaying 6 reviews per product. It’s more than enough to get started!

Step 2: How to Import Reviews into Trustoo AI Product Reviews App

One of the best features of Trustoo AI Product Reviews App is its powerful import functionality. You are not starting from zero, even if you are.

A) Importing from Other Review Apps (Judge.me, Loox, etc.)

If you’re switching from another app, migrating your existing reviews is seamless.

1. From the Trustoo AI Product Reviews App dashboard, navigate to the “Import Reviews” section.
2. You’ll see a list of popular apps like Shopify Product Reviews, Judge.me, Loox, and more. Select the app you’re migrating from.
3. Export a CSV file of your reviews from your old review app.
4. Back in Trustoo AI Product Reviews App, click “Add File” and upload the exported CSV.
5. Click “Import Reviews.” Your reviews will now be transferred into Trustoo AI Product Reviews App!

B) Importing from a CSV File (Manual Import or Dropshipping)

This is perfect for adding reviews manually or importing them from suppliers like AliExpress.

1. In the “Import Reviews” section, click to download the Sample CSV file.
2. Open the file in Excel or Google Sheets. You’ll see columns for customer name, email, review title, rating (1-5), and the most important column: Product Handle.
3. How to Find Your Product Handle:
   • Go to your Shopify Admin > Products.
   • Click on the product you want to add a review to.
   • Scroll down to the “Search engine listing” section and click “Edit website SEO.” The handle is the last part of the URL. For example, in yourshop.com/products/my-cool-t-shirt, the handle is my-cool-t-shirt.
4. Fill in the CSV with your review data and product handles.
5. Go back to Trustoo AI Product Reviews App, upload your completed CSV file, and hit “Import Reviews.”

Step 3: Customize Your Review Widget

Before we add it to the store, let’s make it look great. Trustoo AI Product Reviews App offers extensive customization.

1. From the dashboard, go to “Customer Widget” or “Manage Widgets.”
2. Here, you can:
   • Choose a Layout: Select between “Professional,” “Streamlined,” and other layouts.
   • Change Star Icons: Swap stars for other icons like fire or hearts.
   • Configure Sorting: Decide if you want to show newest, highest rated, or AI-selected reviews first.
   • Styling: Adjust button colors, border radius for photos, and more.
3. All changes are previewed in real-time. Once you’re happy, click “Save.”

Step 4: Adding the Review Widget to Your Product Page (Themes Editor)

Now for the final step: making the reviews visible to your customers.

1. From your Shopify Admin, go to “Online Store” > “Themes.”
2. Next to your live theme, click “Customize.”
3. Navigate to your default product page template.
4. To add the Star Rating Widget (perfect for below the product price):
   • In the left sidebar, select the section where you want to add it (e.g., the main product block).
   • Click “Add block.”
   • Go to the “Apps” section and select “Trusto.io Star Rating.”
   • Drag and drop the block to your desired location (e.g., right below the price).
5. To add the Full Review Widget (shows all reviews):
   • Further down the page, find a section like “You may also like.”
   • Click “Add section.”
   • Go to “Apps” and select “Trusto.io Review Widget.”
   • Drag this entire section to where you want it, typically above or below related products.
6. Click “Save” in the top-right corner.

Troubleshooting Tip: If your reviews aren’t showing up immediately, go to “Manage Reviews” in the Trustoo AI Product Reviews App dashboard and ensure they are approved and not stuck in moderation.

Conclusion:

You don’t need a massive budget or technical skills to add social proof to your Shopify store. With the Trustoo AI Product Reviews App app, you can import existing reviews, create beautiful widgets, and start building the trust that directly translates into sales in under 30 minutes.

Ready to transform your product pages? Install Trustoo AI Product Reviews App today and watch your conversion rate climb.

👉 Install Trustoo AI Product Reviews App Here